At Hulaa, your satisfaction is our top priority. To ensure a smooth shopping experience, please review our shipping policy below.
Shipping Coverage
We currently ship only within the United States. Unfortunately, we do not offer international shipping at this time.
Processing Time
- Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
- Order Cut Off Time: 05:00 (GMT-08:00) Pacific Standard Time (Los Angeles).
Delivery Time
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Standard Shipping: 3–7 business days (Monday–Friday).
Shipping Fees
- Free Shipping on all orders within the USA.
Order Confirmation & Tracking
- After placing an order, customers will receive an order confirmation email.
- Once the order has shipped, a shipping confirmation email with tracking details will be provided.
- Tracking updates may take 24–48 hours after dispatch.
Address Accuracy & Changes
- Customers are responsible for providing a complete and accurate shipping address.
- Address change requests can only be accepted within 24 hours of placing the order by contacting us at sales@hulaa.com.
- We cannot reroute packages once they have been shipped.
Lost or Damaged Packages
- If your tracking information shows no updates for more than 7 business days, please contact us so we can investigate with the courier.
- In the case of damaged packages, notify us within 7 days of delivery with supporting photos.
- Confirmed lost or damaged packages will be replaced or refunded at our discretion.
Contact Us
If you have any questions regarding shipping, please reach out:
Company Name: Hulaa LLC
Store Name: Hulaa
EIN Number: 35-2896261
Phone Number: +1 307-487-2661
Support Email: sales@hulaa.com
Business Hours: Mon-Fri | 8:00 AM-5:00 PM
Business Address: 30n South Gould Street, Sheridan, WY, 82801, United States