FAQ
What types of products do you offer?
At Hulaa, we unleash a stylish selection of women's activewear and trendy apparel! Dive into our versatile tracksuits and chic denim pieces that effortlessly blend comfort with fashion. Whether you're hitting the gym or strutting down the street, we have something that enhances your personal style!
How can I ensure the perfect fit?
Don't let sizing hold you back! Check out our sizing guide on the product pages to find your perfect match. If you're still unsure, take the leap and reach out to our support team for personalized advice. We're here to help you conquer your style journey!
What is your return policy?
We want you to feel empowered in your purchase! If you're not completely satisfied, you can return items within 30 days of delivery. Just make sure they are unused, unwashed, and in their original packaging. Ready to take the plunge? Contact us for return instructions!
How long does shipping take?
Get ready to rock your new gear! Orders are processed within 1-2 business days, and standard shipping takes 3-7 business days within the USA. Plus, enjoy free shipping on all orders! Your adventure awaits!
What if my order is damaged or incorrect?
We’ve got your back! If you receive a damaged or incorrect item, contact us within 30 days with photos, and we’ll arrange a replacement or full refund at no extra cost. No obstacles will stand in your way!
Can I change my shipping address after placing an order?
Absolutely! But act fast! You can request an address change within 24 hours of placing your order. Just shoot us an email, and we’ll help you navigate the change. After that, we can’t reroute packages, so make sure your address is spot on!
Do you offer exchanges?
Yes! If you want to exchange an item for a different size or color, reach out within 30 days of delivery. Just remember, exchanges depend on stock availability. If we can’t fulfill your request, we’ll issue a refund instead. Take the leap and explore your options!
How can I contact customer support?
Ready to connect? Reach out to us at sales@hulaa.com or call us at +1 307-487-2661. Our team is here to support you Monday to Friday, from 8:00 AM to 5:00 PM. Let’s conquer your questions together!